Sunday, December 29, 2019

Support Center

In order to streamline support request, we are puting in place a Support Center, which is basically a combined repository of frequenly-asked questions and a ticketing system.  Each support request submitted through the Support Center is assigned a ticket number, which ensures that each request is given attention by officers of the association.  We urge our homeowners or anybody with support request to the association to contact us on the Support Center site located at https://support.vhhoa.org.

Friday, December 6, 2019

Year-end Message to Homeowners

2019 is about to end and I would like to take this opportunity to reflect on what transpired the past year as far as our association is concerned.  Starting April this year, the association filed civil cases against homeowners with arrears to the association.  The cases we filed at the Municipal Trial Court and at the HLURB are lawsuits to collect a sum of money against some non-paying homeowners.  Today, I am happy to report that some of the homeowners involved in these cases are arranging to settle, while some of these cases are now in progress.  This is going to continue in 2020.  The Board reckons that filing of cases against delinquency is now the new normal for the association.

Being a member in good standing, you are a partner of the association.  You are the reason the association exists to provide services to its members.  On your shoulders rest the funding of our security guards, maintenance and upkeep of open spaces, side walks and roads.  You are the reason why we have a tranquil and peaceful subdivision.

If there is anything bothering you, please don’t hesitate to let us know about it.  We know about your current plight about stray dogs.  Please help us fix this problem by identifying the names of your neighbors who let their dogs roam the streets.  As soon as you report the name of the dog owner to us and with the help of the Barangay, we will require the dog owner to take his or her dog off the street or the dog must be leashed when on the streets.

I am excited about what 2020 brings us.  In behalf of the Board of Directors of Victoria Hills Homeowners Association, Inc. I am wishing everyone in Phase 4 a blessed Christmas and a prosperous new year.


Roel Toledo
President

Wednesday, November 6, 2019

Circular to Homeowners in Good Standing

We are sending this circular to you as a member of the homeowners association in good standing.  We are aware of your long-standing plight against non-paying homeowners of our subdivision.  For a very long time, delinquent homeowners have avoided or refused to pay their monthly dues.  To address this problem, we are pleased to let you know that the association has made a significant step this year to make them pay the monthly dues.  We have already filed money collection lawsuits against six homeowners with the highest arrears.  The goal of the lawsuits we already filed is to extract by legal means a payment owed to the association.  The six cases are currently in various stages and some of them could be resolved in the next few months.  The number of cases pending and still to be filed will increase in the next few months because the Board has vowed to apply this legal remedy individually across all delinquent homeowners.

The officers and Board members face zero cases.  This information is important because amidst the hoopla raised by delinquent members, we proved our point that there has been really no case to be made against officers performing their duties to the association.

The filing of cases is a major milestone because we now have an opportunity to make everyone share the burden in paying the monthly dues.  The Board of Directors is excited because now more than ever, we have a chance to become a better homeowners association with better services.  Everyone would have equal opportunity to enjoy living in a peaceful community while at the same time, diligently perform the duties of a homeowner in our beloved subdivision.


Roel Toledo
President